Privacy Policy

At SOIR, safeguarding the privacy of our valued shoppers is paramount, and we are fully committed to upholding this principle. The following privacy policy serves as a testament to our unwavering dedication to protecting your privacy whenever you engage with our website.

Information Collection

When you visit or make a purchase from www.soirdaou.com (referred to as the “Site”), certain information about your device is automatically collected to enhance your browsing experience. This includes details such as your web browser, IP address, time zone, and cookies stored on your device.

Furthermore, as you navigate through the Site, we gather insights into the specific web pages or products you interact with, as well as the referring websites or search terms that led you to us. This data, collectively termed “Device Information,” helps us tailor your experience and improve our services.

Order Information

When you make a purchase or attempt to do so through the Site, we collect specific details to facilitate the transaction. This includes your name, billing and shipping addresses, payment information (such as credit card numbers), email address, and phone number. Such data is termed “Order Information” and is essential for processing orders, arranging shipping, and providing order confirmations and invoices.

Usage of Personal Information

The Order Information we collect is primarily utilized to fulfill orders placed through the Site, including processing payments, arranging shipping, and providing order-related communications. Additionally, we may use this information to:

• Communicate with you regarding your orders
• Mitigate potential risks or fraudulent activities
• Tailor our product offerings or promotions based on your preferences

Device Information is utilized to identify and address potential risks or fraudulent activities, as well as to enhance and optimize the Site’s performance, including generating analytics on customer browsing behaviors and evaluating the effectiveness of marketing campaigns.

Sharing of Personal Information

To optimize our use of Personal Information, we may share it with third-party service providers. For instance, we utilize Shopify to power our online store and Google Analytics to gain insights into customer behavior on the Site. Please refer to their respective privacy policies for further information on how they handle your Personal Information.

We assure you that all credit/debit card details and personally identifiable information are never stored, sold, shared, rented, or leased to any third parties. When you make payments on our website, your details are securely transmitted to our payment provider via a secured connection, and we do not disclose any debit/credit card details to third parties.

Security Measures and Legal Compliance

We are dedicated to ensuring the privacy and security of your data through various hardware and software methodologies. However, it’s important to note that while we take stringent measures to protect your information, SOIR cannot guarantee the absolute security of data transmitted online.

SOIR is not responsible for the privacy policies of external websites linked to our Site. Should you provide information to such third parties, different rules regarding the collection and use of personal information may apply. We recommend contacting these entities directly for clarification on their data practices.

Finally, we may disclose your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

IP Address for Currency Conversion

By using our website, you consent to third parties processing your IP address to determine your location for currency conversion purposes. This includes storing the selected currency in a temporary session cookie in your browser to maintain consistency during your browsing session.

Behavioral Advertising and Tracking

We may utilize your Personal Information to deliver targeted advertisements or marketing communications that align with your interests. However, you have the option to opt out of targeted advertising through the provided links for various platforms.

Do Not Track

Please be aware that our Site’s data collection and usage practices remain unchanged even if your browser sends a “Do Not Track” signal.

Data Retention

We retain Order Information for our records unless you request its deletion.

Policy Updates

This privacy policy may undergo periodic updates to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Information

For further inquiries about our privacy practices or to lodge a complaint, please contact us via email at info@soirdaou.com.